News

Jun242020

Changes to visit policy

Posted in: News

Our mission has always been to provide accessible, high quality veterinary care as a “walk-in” clinic and urgent care services for the communities around us. Due to the Covid-19 health crisis we have had to significantly change our walk-in process and policies in order to keep our clients and staff safe, and stay true to our mission.

OUR NEW VISIT POLICY IS:

  1. We ask that you call your preferred practice. During the call we will give you a “queue time” which will be the best day and time for your visit.
  2. We ask that you arrive at the practice at the queue time provided.

While we will make every effort to see every patient in need of care, we believe using “queue times” will significantly reduce wait times, keep our clients safe and make your visit to Urban Animal much easier. If you are experiencing any respiratory symptoms yourself (cough, fever, sore throat, runny nose), please consider having someone else bring your pet in on your behalf. Thank you for your understanding during this difficult time!

Sincerely,

Your friends at Urban Animal

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