Our hours of operation will be 8am-8pm Monday – Friday

Posted in: News

Dear Valued Urban Animal Clients,

In a continued effort to provide high quality veterinary care, using the smart and sensible approach expected at Urban Animal, we will be returning all three locations to our original Walk-In Model of Care. We are getting back to our roots!

Additionally, EFFECTIVE JUNE 19, 2021, Urban Animal will also be temporarily closed Saturdays and Sundays at ALL locations.


  • PLEASE check our website prior to visiting any location for up-to-the-minute information and queue times.
  • Our hours of operation will be 8am-8pm Monday – Friday.
  • We intend to accept Walk-ins from 8am-6pm, Monday – Friday, at all three Urban Animal locations.
  • There will be times we reach capacity and will stop taking walk-ins prior to 6pm.
  • We will post walk-in availability and approximate wait times on our website here.

Why is Urban Animal changing its hours?

During the recent global pandemic, pet ownership increased significantly. With severe capacity restrictions due to COVID, providing efficient veterinary care has been impacted. At the same time, veterinary medicine is experiencing an unprecedented, industry-wide staffing shortage, which has led to a bottleneck of veterinary care needs – we understand the frustration this may cause. To best serve you, your awesome pets, and for the well-being of the entire Urban Animal team, this temporary reduction in hours is collectively beneficial. In the meantime, Urban Animal is actively working to provide you the best experience possible.

Thank you for trusting us with the care of your four-legged family members and being a valued member of the extended Urban Animal family. We look forward to returning to expanded services in the near future.

Your patience, kindness, and understanding are very much appreciated!


Your Friends at Urban Animal

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